Frequently Asked Questions
Everything you need to know about your San Lorenzo swim style.
How do I determine my correct size?
We recommend checking our detailed Size Guide located on each product page. Our bikinis often follow Brazilian and Hawaiian cuts, which may run smaller than standard US sizing. If you are between sizes, we suggest sizing up for a more comfortable fit.
What is your return policy for swimwear?
We accept returns on unworn, unwashed items with all original tags and hygiene liners intact within 30 days of purchase. Please note that for health and safety reasons, we cannot accept returns if the hygiene seal has been removed.
How should I care for my San Lorenzo bikini?
To maintain the vibrancy and elasticity of your swimwear, hand wash in cold water with a mild detergent after every use. Avoid bleach, ironing, or tumble drying. Always lay flat to dry in the shade to prevent fading.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary depending on the destination country. Please note that international orders may be subject to local customs duties and taxes upon arrival.
When will my order be processed and shipped?
Orders are typically processed within 1-3 business days. Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your bikini's journey to your door.
Can I exchange a top or bottom separately?
Since our pieces are sold as separates to ensure the perfect fit for every body type, you can easily exchange individual items. Simply initiate a return for the specific piece that doesn't fit and place a new order for the desired size.